Virtual Care Center

Chat with Dr. J via Video, Phone, or Message

Get Started

"Now Offering Virtual Veterinary Care from the Comfort of Your Own Home"

We Offer Virtual Care

Our mission at Avian & Exotic Veterinary Housecall Service is to understand your pet needs and provide accurate guidance and advice. We can help you with numerous concerns, from puppy and kitten advice to behavioural and dietary consults to end of life discussions. We can also assist with determining the urgency of a situation and deciding whether your pet requires immediate care or whether you can wait to see your regular veterinarian or alternatively provide some management at home.

Image Description

"Meet with Dr. J via Message, Phone, or Video"

Book a Consultation

Book a one-one-session via video, phone, and message with Dr. Jaime to discuss a current concern, husbandry visit or follow up appointment

Messaging Session with Dr. j $5

message Communication

  • Have an in-depth conversation with Dr. j via the messaging system within our platform
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
Phone Consultation with Dr. j $10

phone Communication

  • 15 minute phone conversation with Dr. J. She will call the number you provide!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Any device using Chrome, Firefox, or Safari. An actual phone is required. Do not use Internet Explorer.
Video Consultation with Dr. J $45

video Communication

  • 15 minute video conversation with Dr. J. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
Medication pick up/sample drop off

message Communication

  • Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
Medication fill

message Communication

  • If you'd like to pick this up, please schedule your pick up appointment from the landing page
  • Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
In patient

video Communication

  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
Follow up in the last week

message Communication

  • Add photos or videos to this update
  • Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
Sample drop off only

onsite

  • Schedule a time so we can disinfect our drop off cooler and plan to process your sample
Messaging session re: appt this week

message Communication

  • Give Dr. J a quick update regarding your friend's visit this week
  • Find out if she would like to make any changes quickly!
  • If you're worried about anything, she'll get back to you asap!
  • Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.

About Avian & Exotic Veterinary Housecall Service

Image Description

Dr. Jaime Nalezny (formerly Pajak) is a 2005 graduate of the University of Minnesota College of Veterinary Medicine, and has been passionate about the care of exotic animals for over 20 years. She has been working in exotic animal rescue for those 20+ years and founded Avian & Exotic Veterinary Housecall Service (AEVHS) in 2011, she has been serving as the Midwest Avian Adoption and Rescue Services Veterinary Medical Director for 14 years. She happily shares her home with a variety of fish, lizards, and birds from passerines, psittacines to galliformes as well as her very lovely and supportive family.

How Our Platform Works

It's extremely easy to use our consulting platform. Follow the simple steps below!

Sign-Up

Get started with our platform by clicking the ‘Register’ button in the top right corner. There is no fee to sign-up!

Schedule Appointment

Once in the application, select your preferred communication channel (video, phone, or message) and select an available time slot. For messages, a time slot is not needed and we typically respond in 24 hours.

Communicate with your Vet

Our unique communication system provides a high quality video chat with an expert within the browser on your phone or desktop, no app install required! If you don`t have camera, our veterinarian will call you on the phone!

Consultation Summary

Our vet can provide a summary of your consultation that`s available for you viewing at any time.

Coupons firstmsgfree